Connected Care

Working towards a smoother flow of communication and greater collaboration for the Dynamic Care Team

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Hospitals have yet to solve one of their greatest challenges, the lack of efficiency in clinical communications so that carers can ensure the health and safety of their patients.

Clinical information and communication systems operate in a silo. As a result, it is difficult to integrate the various information flows, such as the patient’s medical record, laboratory results, patient location or even medical staffing through all available channels (mobile devices, instant communication, smartphones, etc.).

Innovative Solution

PlanGroup, the Canadian unit of Bouygues Energies & Services, has developed Connected Care: a smooth flow of communication and a communication infrastructure aligned with Lean principles. The automation of clinical workflows ensures more accurate and reliable clinical results, providing the right information to the right people, at the right time, in the right place and in the right way.

In order to develop the solution and validate the expected results, PlanGroup conducted a POC (proof of concept) with the intensive care unit at Humber hospital. This POC included 40 doctors, 160 to 200 nurses and four Allied Respiratory Therapists. The POC operated for two in order to retrieve and analyse the data before proceeding to large-scale production this year.

Benefits for medical staff

The main benefit for medical staff is having easy access to the full picture on their patients, wherever and whenever they need this information. Greater efficiency means less time wasted looking for information, less fatigue and more quality time spent with the patient.

Benefits for patients

The main benefits for patients include more secure hospitalisation, less waiting time, greater precision in surgical procedures carried out, fewer side-effects thanks to better prescribing, less stress and a better overall experience.

“It is incredible to work with a partner like Plan Group. They have worked seamlessly with our IT, operations and clinical teams for the last decade. Aside from their depth of knowledge in system integration and workflow automation, they are a key partner in continued clinical innovation. The Connected-Care project is an example of that innovation and will revolutionize how dynamic care teams function in the future. I am excited about the industry firsts we are pioneering together and proud of the positive impact we will make on the evolution of patient care.”

Kevin Fernandes, Technology Director of Humber Hospital, Canada

Maturity Level

Level 1: Proof of concept or lab test
Level 2: Tested under real life conditions
Level 3: Commercial solution

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